MELBOURNE METRO STORES
In line with the Victorian Government Announcements, all of our Melbourne Metro stores have reopened to the public.
When will stores reopen?
Our Melbourne Metro stores have reopened with usual trading hours by recommendation of the State Government.
Contacting your local Fella Hamilton store
You are able to contact your local store by phone.
Orders placed through stores
You are able to pick up orders through the store.
We are taking phone orders, but we ask for a little extra patience during these times as we do expect this change to increase the volume of our mail order and online order services.
Find all our store opening hours and contact details here.
You can call our wonderful mail order department on 1800 800 866 to place your order or enquire about returns and exchanges from store, mail order or website purchases.
They are open Monday-Friday 9.00am-5.00pm and Saturday 9.00-1.00pm.
You can shop online with us. Australia Post continues to pick up and deliver to us and to you. Please be patient with us as your parcel may take longer than normal to arrive.
Request a copy of our latest catalogue here.
We are currently offering free shipping on all orders over $100, regardless of whether you purchase over the phone or through our website.
EXCHANGE AND RETURNS
Our exchange and refund policy is 21 days.
HAVE ANY QUESTIONS?
Call our wonderful mail order department. They are here to help with all your question, styling advice, to answer any questions you have about garments and of course to process your orders and arrange delivery.
Call 1800 800 866. Or contact us here.