ISO CERTIFICATION | WE SPOKE TO SAMANTHA
ISO 9001:2015 Quality Management System certification guarantees that our systems, processes and procedures, in place, ensure quality standards of our product and of our system, making sure there is consistency and we work towards continual improvement for efficiency and customers satisfaction.
Overall, having this certification will help performance output and other benefits such as opportunities to enhance customer satisfaction, address risks and opportunities associated with our objectives of Fella Healthwear business and demonstrate conformity to specific quality requirements, as defined by us.
Being an Australian owned and operated manufacturer, the COVID-19 pandemic has shown us that we can be at the forefront, developing and providing quality Australian made health wear garments to the medical industry and the wider community. We are committed to our quality policy, values and mission, while also fulfilling obligations set out by industry and governing bodies.