Return or exchange your online purchase at any Fella Hamilton store (excluding the Clearance Outlet)
Returning Your Purchase
- Online and Mail Order Purchases: Returns can be posted to Fella Hamilton 306-308 Chesterville Road Moorabbin, Vic, 3189. Or any Fella Hamilton store (excluding Clearance outlet)
- In-store purchases: Returns can only be returned in-store (Fella Hamilton online cannot process returns or exchanges for items that have been purchased in-store)
- Clearance items purchased in the Clearance Outlet can only be returned to the clearance store.
Items purchased online can be returned in store with proof of purchase. In case of online purchases, refunds will not include the cost of shipping, except as provided below. Shipping costs may be refunded on faulty items only if the entire order is being returned and the customer provides proof of the shipping amount.
How To Return Or Exchange An Item At A Store
- Simply show your online receipt and credit card used for your purchase at any Fella Hamilton store within 30 days of the purchase.
- International orders cannot be returned at Fella Hamilton stores.
- If exchanging in-store, please call ahead to confirm the item is available in the store you are visiting.